Absolute privacy

Sensitive information is always
handled with care. 
For a deeper look into our security and compliance, please visit our Trust Centre.
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How we do it

You practice, we protect

Lyrebird ensures the highest level of security for your data. We ensure real-time transcription with no audio storage, all data is processed and stored locally, protected by 256-bit encryption. Temporary data storage is encrypted and automatically deleted after a short period, guaranteeing strict privacy and compliance.

Real time transcription

While you’re consulting, our locally hosted server transcribes the conversation in real-time. Once completed, the audio is permanently destroyed, ensuring the privacy of both you and your patients.

Anonymisation

Before processing, a sophisticated algorithm anonymises patient information in the transcript, ensuring no identifiable data is passed to the AI model. While not mandatory, we implement this for an added layer of protection.

Local processing

All data processing, including transcription and generation, happens exclusively on local soil. We are the only scribe committed to this level of compliance. Be sure to review the privacy policy of any scribe you choose to ensure your data isn’t being processed overseas.

End-to-end encryption

All data in transit and at rest is secured with 256-bit encryption, the same standard used by banks, ensuring maximum privacy and security.

Temporary local storage

We are not an EMR and do not retain long-term data storage. All data is temporarily stored on our local servers in encrypted format for up to 7 days before being securely and permanently deleted.

No training with your data

We do not utilise any user data to train or improve our AI models. All data remains strictly within the context of each user’s own environment, serving only the immediate needs of the user without contributing to any external training datasets.
Compliance

We're setting raising the bar

Lyrebird is at the forefront of privacy and security in AI medical documentation. As the longest-standing AI scribe, we play a key role in shaping the very guidelines that protect your data.

MDO approved

Lyrebird co-created the MDA guidelines for using AI tools in doctor consultations.

SaMD exempt

As a tool that isn't classified as a medical device, AI scribes are exempt from the regulation.

Local processing & storage

We process & store data in the country that you're located.

Third party licensing

No party, including third parties, can access or alter information.

Access controls

Access is granted by the principle of Least Privilege.

Anonymous processing

Data is de-identified and pseudonymised for absolute patient anonymity.
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