Privacy & Security - Lyrebird Health

Your privacy. Our priority

Handling sensitive information isn't just a task for us, it's a core responsibility we
uphold rigorously. Backed by our leading compliance professionals, we set the standard for
data safety in AI scribing worldwide, ensuring your information stays secure.

Full Compliance, Guaranteed Safety.

Safe and Secure with Lyrebird

Lyrebird ensures the highest level of security for your data. We ensure real-time transcription with no audio storage, all data is processed and stored locally, protected by 256-bit encryption. Temporary data storage is encrypted and automatically deleted after a short period, guaranteeing strict privacy and compliance.

DSPT Compliance

Demonstrating compliance with the UK National Data Guardian's 10 data security standards.

No audio storage

The spoken words during the consultation are instantly converted into text, with no audio ever being stored.

Processing & storage

We currently process data in Germany, and store data in the United Kingdom, inline with GDPR requirements.

Bank level encryption

All data in transit is secured with TLS 1.2 and at rest with 256-bit encryption, the same standard used by banks.

No selling data

Your data, nor your patients data will ever be sold to third parties.

No AI model training

All data is yours alone — it will never be used to train an AI model.

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Frequently asked questions

Are you medico-legally compliant?

Yes, Lyrebird Health is designed with medico-legal compliance at its core. We follow strict industry standards and collaborate with healthcare and legal experts to ensure all outputs meet the highest clinical and legal standards. Our technology empowers clinicians to maintain control over their documentation while ensuring patient consent is clear and informed. You can trust Lyrebird to align with the ethical and regulatory requirements of modern healthcare.

Do you sell data to third parties?

Never. At Lyrebird Health, your data is yours. We do not sell patient, clinician, or organisational data to anyone, ever. Protecting your privacy is a fundamental commitment, and we go above and beyond to ensure your information remains secure and confidential.

Where is my data stored?

Lyrebird Health ensures that all data is stored securely to comply with local privacy laws and healthcare regulations. For users in the UK, data is stored within the UK and in some instances, data is processed in Frankfurt, Germany, in the European Economic Area. This localisation ensures compliance with GDPR while keeping your information secure and free from foreign jurisdiction risks. Our commitment to transparency and regional compliance gives you confidence that your data is always handled with the utmost care.

Who has access to the consultation information?

Your consultation information is only accessible to you. Lyrebird processes recordings in real time to create clinical notes, with no human intervention in the transcription process. We adhere to the principle of minimal access, ensuring only essential systems have access to perform the necessary tasks. This protects your data while maintaining complete confidentiality.

How long are transcriptions and patient notes stored?

At Lyrebird, no audio recordings from your consultations are stored. Text transcripts and clinical documents generated by the system remain under your control. You decide how long to keep them, and deletion is as simple as a click whenever you choose. By default, they are stored for a period of 7 days before being completely wiped off the server.

How is patient consent managed when using Lyrebird?

Lyrebird provides clinicians with clear tools and guidelines for obtaining patient consent. Transparent workflows ensure patients understand how AI is involved in their care and how their data is used. Download a consent support bundle here.