Article
5 min read

AI vs. Human Medical Scribes: A Comparative Analysis

Explore the benefits and drawbacks of AI and human medical scribes, and discover how a hybrid approach can enhance patient care and efficiency.
Published on
October 16, 2024
Contributors
David Danks
Subscribe to our newsletter
Read about our privacy policy.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

AI and human medical scribes both help doctors document patient encounters, but they have key differences:

AI Medical Scribes: • Use speech recognition to auto-generate notes • Save doctors 2-3 hours per day on paperwork • Cost from $799/year • 85-90% accuracy improvement • Available 24/7 • Lack human judgment and empathy

Human Medical Scribes: • Document visits in real-time • Cost $32,000-$42,000/year • Accuracy varies by individual • Limited by work hours • Adapt to doctors' styles • Catch subtle cues AI may miss

Quick Comparison:

Feature AI Scribes Human Scribes
Speed Real-time 10-15 sec slower per note
Cost Lower long-term Higher
Accuracy 85-90% improvement Varies
Availability 24/7 Limited hours
Personalization Limited High
Context understanding Good, misses nuances Excellent

The healthcare industry is moving towards a hybrid model combining AI and human scribes to get the best of both. AI saves time and money, while humans provide a personal touch. The choice depends on a practice's specific needs and priorities.

AI Medical Scribes

AI medical scribes are software tools that turn doctor-patient conversations into written notes. They use speech recognition and natural language processing to do this quietly in the background.

Here's how they work:

  1. Listen to the conversation
  2. Turn speech into text
  3. Process medical terms and context
  4. Organize info into a structured format
  5. Create a draft medical note

These AI tools are big time-savers. A 2024 HealthIT.gov survey found:

"AI scribes help doctors save 2-3 hours a day on paperwork."

This means doctors can see more patients or spend more quality time with each one.

Key features of AI medical scribes:

  • High accuracy (some claim up to 98%)
  • Quick turnaround (notes ready in minutes)
  • EHR integration
  • Customizable note styles

Here's a quick look at two popular AI scribe tools:

Feature Freed Heidi
Starting price $99/month $69/month
Top feature Custom SOAP notes Multi-lingual transcription
Best for Individual doctors High-volume practices

AI scribes are getting more popular, but they're not perfect. They might miss things a human scribe would catch. That's why some healthcare providers use both AI and human scribes to get the best results.

2. Human Medical Scribes

Human medical scribes work with doctors during patient visits, handling documentation and admin tasks in real-time. They're pros who know medical lingo and can capture doctor-patient interactions accurately.

What makes human medical scribes stand out?

  • They're there for the whole patient visit, documenting as it happens
  • They get context and subtle cues that AI might miss
  • They adapt to each doctor's style and workflow
  • They can ask for clarification right away, cutting down on mistakes

Let's see how human scribes stack up against AI tools:

Aspect Human Scribes AI Tools
Note completion 10-15 seconds slower per note Faster
Note review 20-25 minutes 1-2 hours
Personalization High Limited
Context understanding Excellent Good, but misses nuances

Human scribes bring a personal touch that's tough for AI to match. As Rohit Sharma from Indivirtus AB7 Scribing & RCM puts it:

"The major difference lies in the caution and dedication that a human medical scribe can incorporate into a medical note."

This human element shines in complex medical cases or when handling sensitive patient info.

Human medical scribes handle:

  • Updating electronic health records (EHR)
  • Managing lab reports
  • Coordinating care between providers
  • Keeping things HIPAA-compliant

Sure, human scribes might be a tad slower than AI in some areas. But they make up for it with accuracy and personalized service. For doctors who want that human touch and more time for patient care, human medical scribes can be a great fit.

sbb-itb-2b4b1a3

Good and Bad Points

Let's compare AI and human medical scribes:

Aspect AI Medical Scribes Human Medical Scribes
Speed Real-time documentation 10-15 seconds slower per note
Cost Lower long-term (from $799/year) Higher ($32,000-$42,000/year)
Accuracy 85-90% improvement Varies by individual
Availability 24/7 Limited by work hours
EHR Integration Direct integration Manual input
Personalization Limited High
Context Understanding Good, misses nuances Excellent
Privacy Potential security issues Less concern

AI Medical Scribes

Pros:

  • Lightning-fast processing
  • Cost-effective long-term
  • High accuracy (85-90% improvement)
  • Always available

Cons:

  • Privacy worries
  • Can't make judgment calls
  • Doctors need time to adapt

Human Medical Scribes

Pros:

  • Adapt to each doctor's style
  • Catch subtle cues
  • Ask questions on the spot
  • Bring empathy to the process

Cons:

  • Pricey ($32,000-$42,000/year)
  • Limited availability
  • Quality varies between scribes

Key Points to Consider

1. Time Management

AI scribes free up doctors' time. Dr. Andrea Partida, an OB-GYN, says:

"I have a better work-life balance with my family. I leave work at work and get home earlier."

2. Accuracy and Quality

AI boasts high accuracy, but humans bring a special touch. Rohit Sharma from Indivirtus AB7 Scribing & RCM notes:

"The major difference lies in the caution and dedication that a human medical scribe can incorporate into a medical note."

3. Privacy and Security

AI benefits come with privacy risks. Provider's Choice Scribe Services warns:

"Relying on AI software to document medical records leaves too much room for inaccuracies and mistakes."

4. Cost Factors

AI has lower long-term costs but needs upfront investment. Humans cost more over time but need less initial setup.

5. Patient Interaction

AI can improve patient engagement. Satish Swarnkar, CTO at Notified, shares:

"The AI Medical Scribe allowed the doctor to focus on me, the patient, observe my reactions, and make an assessment. The doctor didn't have to reach for the keyboard to write notes."

Wrap-up

AI or human medical scribes? It depends on what you need. Here's a quick look:

Factor AI Scribes Human Scribes
Efficiency Up to 4 hours saved/week Slower, but flexible
Cost From $799/year $32,000-$42,000/year
Accuracy 85-90% better Varies
Availability Always on Limited hours

AI scribes are fast and cheap. A Stanford study found they cut admin time by 25%, letting doctors focus on patients. They can even reduce burnout by up to 40%.

But human scribes? They've got that personal touch. They can read the room and ask the right questions.

The medical scribe market's booming. It was worth $1.3 billion in 2023 and it's growing fast - 15.5% each year until 2030.

So, what's the best choice? Maybe it's not one or the other. Combining AI and human scribes could give you the best of both worlds.

Bottom line: AI scribes could be a game-changer for efficiency. But don't forget the human touch in healthcare. The perfect mix might just be AI and humans working together.

Related posts

Keep reading

All posts

Start your free 14-day trial today

Join 10,000+ clinicians saving hours every single day.