Dr. Hall describes Lyrebird as “a game changer.” She states it has improved her work-life balance, while also improving her connection, engagement and rapport with patients.

Dr. Hall has gained back more than 2 hours every day.

Lyrebird’s AI medical scribe has brought significant improvements to Dr. Hall's workflow and personal life:

• Streamlined Note Completion: At the end of a consultation, Dr. Hall simply clicks save to Best Practice, and the notes are complete.
• Note Accuracy: The notes generated by Lyrebird closely resemble her own writing style.
• Time for Proofreading: She now typically has time to proofread notes, especially with the improved conciseness.
• Work-Life Separation: While still in the clinic for approximately 12 hours, she no longer needs to work on notes at home and for the first time in a very long time, had time to watch a movie mid-week. Lyrebird has significantly increased her available family and personal time. She has seen improvements in her daily routine and has a substantial positive impact on the following workday.
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Before Lyrebird: A Day in the Life of Dr. Hall

Dr. Hall's typical day before using Lyrebird was characterised by a grueling schedule and significant after-hours work:

• Early Start: Dr. Hall began her workday very early, around 6 AM, to tackle paperwork before seeing patients.
• Patient Overload: Patient appointments started at 7 AM (officially 8 AM) and continued throughout the day. She saw a high volume of patients, often 40-50, with short 15-minute appointments.
• Long Clinic Hours: Patient appointments typically concluded between 4 PM and 6 PM, but additional tasks often extended her time in the clinic.
• Unfinished Notes: Despite the long hours, Dr. Hall consistently left the clinic without completing her patient notes.
• Paper-Based Notes: She resorted to jotting down notes on scrap paper throughout the day.
• Late-Night Paperwork: After a quick dinner with her family, Dr. Hall spent an additional 2 to 2.5 hours typing up her notes.
• Extended Workday: Her average workday stretched to approximately 14 hours, with 12 hours spent in the clinic and 2 hours at home.
• Limited Rest: Dr. Hall went to bed around 9:30 PM or 10 PM and woke up very early, around 4:30 AM.
• Exhaustion and Decision Fatigue: Dr Hall reported feeling really exhausted and struggled with decision fatigue.

Choosing Lyrebird, not paperwork

She researched available options, and chose Lyrebird due to its integration with their medical note system (Best Practice) and its Australian-based security features.

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All data processing, including transcription and generation, happens exclusively on local soil. Lyrebird is the only scribe committed to this level of compliance. Be sure to review the privacy policy of any scribe you choose to ensure your data isn’t being processed overseas. Learn more.

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Here are the main features of Lyrebird’s AI medical scribe transforming administrative workflow for Dr. Hall:

• Ambient listening technology - Unlike traditional dictation or voice-to-text software, Lyrebird uses ambient listening AI to process and understand a clinical encounter. Therefore, much like a human medical scribe, Lyrebird can produce a range of clinical documents utilising the data from the appointment. The only difference is that Lyrebird does this in mere seconds.
• Automated note-taking - “I’m doing notes in the session with each patient,” states Dr Hall, referencing that having a computer with Lyrebird running is all that’s needed to generate notes automatically. This is what enables Dr Hall to now complete documentation immediately after each appointment, rather than waiting until the end of each day. “That’s quite a nice feeling of not having to remember back to my 10 am patient,” she adds.
• Customisable templates - Personalised note and document templates enabled Dr. Hall to improve the succinctness and clarity of the notes. Lyrebird’s customisable templates are the key to using AI to generate notes that sound just like you. They ensure all relevant information is captured in a note that meets your exact specifications. The "concise" button was described as a "heaven sent" feature. 
• Capturing patient Consent - “Patients were generally receptive to the use of Lyrebird; I've only one patient expressed objections”. Get confident asking for patient consent. 

The human impact of Lyrebird Health

Lyrebird has positively influenced Dr. Hall's well-being. She feels less resentful about work encroaching on her personal time, and is now able to unwind and relax in the evening. She can engage in meaningful conversations with her family without being preoccupied by work. Concerns about the impact of long working hours on her personal health have decreased, and she is recuperating her energy more effectively, enabling her to better sustain her work.

"Since using Lyrebird, I've not only been able to relax and unwind in the evenings, but I'm also more present and engaged with my family. I'm less worried about the impact of long hours on my health, and I have more energy to get through the day." 

Sign up and start a free trial to Lyrebird Health’s AI medical scribe.

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About Dr Margaret Hall
MBBS, FRACGP

Dr Margaret Hall can diagnose and assist with the treatment of a broad range of medical conditions. Her special interests include women’s health, paediatrics and antenatal care. Her care is holistic and long-term and often spans multiple generations of the same family. She takes great pleasure in seeing children grow to become adults and then supporting them through life and, for some, as they raise their own families.
‍Find out more.