Your privacy. Our priority

Sensitive information is always
handled with care. 
For a deeper look into our security and compliance, please visit our Trust Centre.
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How we do it

You practice, we protect

Lyrebird ensures the highest level of security for your data. We ensure real-time transcription with no audio storage, all data is processed and stored locally, protected by 256-bit encryption. Temporary data storage is encrypted and automatically deleted after a short period, guaranteeing strict privacy and compliance.

Real time transcription

While you’re consulting, our locally hosted server transcribes the conversation in real-time. Once completed, the audio is permanently destroyed, ensuring the privacy of both you and your patients.

Anonymisation

Before processing, a sophisticated algorithm anonymises patient information in the transcript, ensuring no identifiable data is passed to the AI model. While not mandatory, we implement this for an added layer of protection.

Local processing

All data processing, including transcription and generation, happens exclusively on local soil. We are the only scribe committed to this level of compliance. Be sure to review the privacy policy of any scribe you choose to ensure your data isn’t being processed overseas.

End-to-end encryption

All data in transit and at rest is secured with 256-bit encryption, the same standard used by banks, ensuring maximum privacy and security.

Temporary local storage

We are not an EMR and do not retain long-term data storage. All data is temporarily stored on our local servers in encrypted format for up to 7 days before being securely and permanently deleted.

No training with your data

We do not utilise any user data to train or improve our AI models. All data remains strictly within the context of each user’s own environment, serving only the immediate needs of the user without contributing to any external training datasets.
Compliance

We're setting raising the bar

Lyrebird is at the forefront of privacy and security in AI medical documentation. As the longest-standing AI scribe, we play a key role in shaping the very guidelines that protect your data.

Approved by experts

We co-created the MDA guidelines for using AI tools in doctor consultations.

No audio storage

The spoken words during the consultation are instantly converted into text, with no audio ever being stored.

Local processing & storage

We process and store data on Australian soil, fully compliant with the Australian Privacy Principles.

End-to-end encryption

All data in transit and at rest is secured with 256-bit encryption, the same standard used by banks.

No third party sharing or model training

We guarantee your data is yours alone — it will never be sold to third parties, or used to train an AI model.

Anonymous processing

Data is de-identified and pseudonymised for absolute patient anonymity.
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Frequently asked questions

Are you medico-legally compliant?
Yes, Lyrebird Health is designed with medico-legal compliance at its core. We follow strict industry standards and collaborate with healthcare and legal experts to ensure all outputs meet the highest clinical and legal standards. Our technology empowers clinicians to maintain control over their documentation while ensuring patient consent is clear and informed. You can trust Lyrebird to align with the ethical and regulatory requirements of modern healthcare.
Do you sell data to third parties?
Never. At Lyrebird Health, your data is yours. We do not sell patient, clinician, or organisational data to anyone, ever. Protecting your privacy is a fundamental commitment, and we go above and beyond to ensure your information remains secure and confidential.
Where is my data stored?
Lyrebird Health ensures that all data is stored securely within your region to comply with local privacy laws and healthcare regulations. For users in Australia, data is stored within Australia; for users in the UK, data is stored within the UK; and for users in the US, data is stored within the US. This localisation ensures compliance with standards such as the Australian Privacy Principles, GDPR, and HIPAA, while keeping your information secure and free from foreign jurisdiction risks. Our commitment to transparency and regional compliance gives you confidence that your data is always handled with the utmost care.
Who has access to the consultation information?
Your consultation information is only accessible to you. Lyrebird processes recordings in real time to create clinical notes, with no human intervention in the transcription process. We adhere to the principle of minimal access, ensuring only essential systems have access to perform the necessary tasks. This protects your data while maintaining complete confidentiality.
How long are transcriptions and patient notes stored?
At Lyrebird, no audio recordings from your consultations are stored—ever. Clinical notes generated by the system remain under your control. You decide how long to keep them, and deletion is as simple as a click whenever you choose.
How is patient consent managed when using Lyrebird?
Lyrebird provides clinicians with clear tools and guidelines for obtaining patient consent. Transparent workflows ensure patients understand how AI is involved in their care and how their data is used. Download a consent support bundle here.

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